Privacy Policy

Who we are

Our website address is: https://atlanticpoolleak.com

Last updated: March 07, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Template.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Atlantic Pool Leak Detection, 8 South Main Street Suite 347 Marlboro , NJ 07746.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: New Jersey, United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Atlantic Pool Leak Detection, accessible from https://atlanticpoolleak.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

    • For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

    Use of Your Personal Data

    The Company may use Personal Data for the following purposes:

    • To provide and maintain our Service, including to monitor the usage of our Service.

    • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    • To manage Your requests: To attend and manage Your requests to Us.

    • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

    • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

    We may share Your personal information in the following situations:

    • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

    • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

    • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

    • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

    • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

    • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

    Retention of Your Personal Data

    The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

    Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

    Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
    The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

    Disclosure of Your Personal Data

    Business Transactions

    If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

    Law enforcement

    Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    Other legal requirements

    The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation

    • Protect and defend the rights or property of the Company

    • Prevent or investigate possible wrongdoing in connection with the Service

    • Protect the personal safety of Users of the Service or the public

    • Protect against legal liability

    Security of Your Personal Data

    The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

    Children’s Privacy

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

    If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

    Links to Other Websites

    Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Changes to this Privacy Policy

    We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
    We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us:

    • By phone number: (732) 333-3304

Google Reviews

Leave A Review
John S.John S. ★★★★★ Had Randy at the house to find a leak he asked alot of questions to pinpoint the problem and was very thorough in finding the leak. He showed up when he was suppose to on time. I Highly recommend his company.Shawn M.Shawn M. ★★★★★ Randy is extremely professional and committed to solving your pool leak problem. He is thorough and follows-up to ensure the problem is resolved. I would highly recommend his services.John P.John P. ★★★★★ I recently had the pleasure of working with Atlantic Pool Leak Detection to resolve a persistent leak in my built-in pool, which includes a spa. From start to finish, the experience was exceptional, thanks to Randy’s professionalism and expertise.Upon contacting Atlantic Pool Leak Detection, Randy promptly set up an appointment, taking the time to call me beforehand. During this call, he walked me through various scenarios and simple tests I could perform to help expedite the process and isolate potential areas of concern. This proactive approach not only saved time but potentially unnecessary costs as well. It also demonstrated Randy’s commitment to providing a thorough and efficient service.Randy arrived at my house as scheduled for each of his two visits, reconfirming each visit beforehand. He was transparent about his service fees, providing a ballpark estimate prior to each visit and billing me exactly what he quoted. This honesty and reliability were greatly appreciated.During his visits, Randy meticulously diagnosed multiple leaks in my pool. His expertise and attention to detail were evident as he systematically identified and addressed each issue. Following his two visits, the leaks were completely resolved, and my pool has been functioning perfectly ever since.I highly recommend Atlantic Pool Leak Detection for any pool leak detection and resolution you might require.Response from the ownerGlad to help! While most people do not have multiple issues requiring more than one visit - everything went smooth - the underground pipe repairs included. Enjoy the rest of your summer! Charles M.Charles M. ★★★★★ Our pool started losing water at approximately 3/4 inch per day. Atlantic Pool Leak Detection was recommended by the company that I use for opening and closing our pool, as well as other reviews on the internet. I contacted Randy and was able to setup a date fairly quickly.One of the things that I liked about our interaction was that Randy had me do some tests prior to his coming out to try and narrow the issue. He asked all the right questions and put me at ease that he would be able to find the problem.They showed up on time on the day we had scheduled and immediately began testing the lines and the system.Eventually, Randy had to dive to the pool drain, where he discovered the leak and applied an epoxy patch.Randy went above and beyond with his thorough work detecting and fixing my leak. He provided good feedback on his analysis of the pool system. It’s been a week and so far no issues.He also offered suggestions for more permanent solutions for dealing with the drain issue. I highly recommend using Atlantic Pool Leak Detection and was happy that I chose them for the job.Scott M.Scott M. ★★★★★ Randy was able to locate my leak within the first 45 mins. It was the line to the Polaris robot and instead of having someone repair the line ( which would require pulling up the stone by the pool and costing huge amt $$$$) he suggested capping the return Polaris line to the pool and instead purchase a new cordless robot that has a quick charge and you can use an app on my cell to run it! Thanks Randy… highly recommend Atlantic Pool Leak!Siva R.Siva R. ★★★★★ Randy did very good job in fixing our swimming pool leaks. He thoroughly looked the entire pool area even though he found the leak areas in the first hour. He opened our pool lights fixture areas and looked inside those areas for any possible leaks in those hidden area. This showed his thoroughness in finding all possible leaks in the first visit itself.I strongly recommend Atlantic pool service for any pool leak issues. Detection and fix is guaranteed in the first visit it selfSharief Abdel M.Sharief Abdel M. ★★★★★ Tracey D.Tracey D. ★★★★★ Randy was a pleasure to deal with and solved my issue quickly and professionally. I highly recommend them for any issues involving leaks. They are the best!!!!! Thank you again!!!Todd C.Todd C. ★★★★★ Randy is very professional and completed the repair quickly. I highly recommend them.maggie R.maggie R. ★★★★★ Fixed our leak in our underground pool and haven’t had issues since thank you!!Helen M.Helen M. ★★★★★ Elayne M.Elayne M. ★★★★★ This is the second year I had to get Atlantic Pool Leak Detection. Each time Randy found the problem and fixed it. He is reliable and great at what he does!Susan G.Susan G. ★★★★★ Fantastic work and service. My initial call was returned promptly, the ONLY company that returned my call, and service was scheduled for a few days later. 4 tears were found and patched in our above ground pool liner. Video and pics were taken and shared with me. Pool stairs were removed, unscrewed and replaced. Total time was under 1 hour. I couldn’t be more satisfied. We highly recommend them!!!Todd C.Todd C. ★★★★★ Randy is amazing! Took the time to check out the entire pool and found an obscure pool step leak. Highly recommend their services.Leonid K.Leonid K. ★★★★★ Job was done efficiently. Leaks where identified and fixed. Highly recommend Atlantic Pool LeakRob C.Rob C. ★★★★★ I was very skeptical about the odds of being able to identify the source of a slow plumbing leak buried beneath several feet of compacted gravel and concrete. But Randy and his son did exactly that. They arrived exactly on time, got right to work, found the leak quickly, charged the minimum quoted fee, and left with a red x to mark the spot. On top of that, referred me to someone who was able to perform the repair at a reasonable price. And by the way, the red x was dead on! I highly recommend Randy for anyone needing to find the source of a pool leak!Response from the ownerHappy to help. Now you can finally enjoy your pool without putting the hose in. Have a great rest of the summer! Amy B.Amy B. ★★★★★ Thank you Randy & Atlantic Pool Leak Detection! Amazing work and effort to diagnose our pool leak! In a big pool, it is no easy task and Randy found the exact cause - a 1 inch tear in the deep end liner which caused significant water loss. Diagnosed, patched & repaired quickly & efficiently. Excellent customer service & communication! Atlantic Pool is A+!!!Jen W.Jen W. ★★★★★ They were absolutely amazing!!! They pin pointed a broken pipe for my pool 4 feet down under ground. They were friendly, knowledgeable, and very professional. Hopefully i won’t have to use them again, but if I do, I’m definitely call them again. I 100% recommend Atlantic Pool Leak Detection!!!!!Response from the ownerLove when a plan comes together. Lots of digging - but glad the issue is resolved. Enjoy the rest of the summer - without putting your hose in! Franklyn H.Franklyn H. ★★★★★ Atlantic Pool Leak Detection / Randy is extremely professional when interacting and handling your service needs, he advises you on taking all preliminary step to avoid him from coming out and billing your for service if it can be avoided ( resolved by you ), within 30 minutes Randy and his son was able to detect where the leak was and steps that were necessary to correct the issue, I strongly recommend Atlantic Pool Leak Detection as your go to Company.Michael P.Michael P. ★★★★★ Randy and his son were awesome! He found two leaks very quickly and did a great job making the repairs. He also unclogged a skimmer line that was clogged with itchy balls. He tested the entire pool for leaks, even all the piping. I’m so confident my pool is operating at 100%. This guy knows his stuff. HIGHLY recommend him.Thanks Randy!js_loader