Privacy Policy

Who we are

Our website address is: https://atlanticpoolleak.com

Last updated: March 07, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Template.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Atlantic Pool Leak Detection, 8 South Main Street Suite 347 Marlboro , NJ 07746.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: New Jersey, United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Atlantic Pool Leak Detection, accessible from https://atlanticpoolleak.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

    • For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

    Use of Your Personal Data

    The Company may use Personal Data for the following purposes:

    • To provide and maintain our Service, including to monitor the usage of our Service.

    • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    • To manage Your requests: To attend and manage Your requests to Us.

    • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

    • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

    We may share Your personal information in the following situations:

    • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

    • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

    • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

    • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

    • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

    • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

    Retention of Your Personal Data

    The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

    Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

    Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
    The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

    Disclosure of Your Personal Data

    Business Transactions

    If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

    Law enforcement

    Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    Other legal requirements

    The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation

    • Protect and defend the rights or property of the Company

    • Prevent or investigate possible wrongdoing in connection with the Service

    • Protect the personal safety of Users of the Service or the public

    • Protect against legal liability

    Security of Your Personal Data

    The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

    Children’s Privacy

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

    If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

    Links to Other Websites

    Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Changes to this Privacy Policy

    We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
    We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us:

    • By phone number: (732) 333-3304

Google Reviews

Leave A Review
Rob C.Rob C. ★★★★★ I was very skeptical about the odds of being able to identify the source of a slow plumbing leak buried beneath several feet of compacted gravel and concrete. But Randy and his son did exactly that. They arrived exactly on time, got right to work, found the leak quickly, charged the minimum quoted fee, and left with a red x to mark the spot. On top of that, referred me to someone who was able to perform the repair at a reasonable price. And by the way, the red x was dead on! I highly recommend Randy for anyone needing to find the source of a pool leak!Response from the ownerHappy to help. Now you can finally enjoy your pool without putting the hose in. Have a great rest of the summer! Amy B.Amy B. ★★★★★ Thank you Randy & Atlantic Pool Leak Detection! Amazing work and effort to diagnose our pool leak! In a big pool, it is no easy task and Randy found the exact cause - a 1 inch tear in the deep end liner which caused significant water loss. Diagnosed, patched & repaired quickly & efficiently. Excellent customer service & communication! Atlantic Pool is A+!!!Jen W.Jen W. ★★★★★ They were absolutely amazing!!! They pin pointed a broken pipe for my pool 4 feet down under ground. They were friendly, knowledgeable, and very professional. Hopefully i won’t have to use them again, but if I do, I’m definitely call them again. I 100% recommend Atlantic Pool Leak Detection!!!!!Response from the ownerLove when a plan comes together. Lots of digging - but glad the issue is resolved. Enjoy the rest of the summer - without putting your hose in! Franklyn H.Franklyn H. ★★★★★ Atlantic Pool Leak Detection / Randy is extremely professional when interacting and handling your service needs, he advises you on taking all preliminary step to avoid him from coming out and billing your for service if it can be avoided ( resolved by you ), within 30 minutes Randy and his son was able to detect where the leak was and steps that were necessary to correct the issue, I strongly recommend Atlantic Pool Leak Detection as your go to Company.Michael P.Michael P. ★★★★★ Randy and his son were awesome! He found two leaks very quickly and did a great job making the repairs. He also unclogged a skimmer line that was clogged with itchy balls. He tested the entire pool for leaks, even all the piping. I’m so confident my pool is operating at 100%. This guy knows his stuff. HIGHLY recommend him.Thanks Randy!Mindy G.Mindy G. ★★★★★ I had such a fabulous experience with this company they walked me through a test to figure out if I had a leak they were very responsive on a daily basis and then wouldn’t even send me a bill such nice peopleStephen R.Stephen R. ★★★★★ Randy at Atlantic Pool Leak Detection is EXCELLENT! My pool was losing about an inch of water dailyI two other pool leak detection services come out (that were very expensive, including one national chain) and they were unable to detect the leak. Although not finding a specific leak, one of the companies recommended a costly repair. I paid for the repair and it did not solve the problem.I contacted Randy at Atlantic Pool Leak Detection. Randy was extremely professional throughout, including offering some diagnostic steps via email at no charge. Ultimately, these were unsuccessful and we decided he needed to come out. Randy was 100% clear upfront on what the costs would be and the types of issues he could repair and what issues would require more extensive repairs.Randy was able to find the leak that no one else could find. Not only that, in my case, Randy was able to make the repair.Wholeheartedly, recommend. Randy and Atlantic Pool Leak Detection are the ABSOLUTE best.Edward M.Edward M. ★★★★★ Randy found my leak in the spa light and fixed it for me saving me thousands of dollars. He donned his scuba outfit and hunted tirelessly with his assistant till he found the leak. I thought he was honest and charged the minimum amount agreed to focusing on the job on hand . He agreed to return if the pool continued to leak charging only for his time.He explained everything clearly. I would use him again if needed.Larrese M.Larrese M. ★★★★★ Highly recommend!! Randy and his team are professional and thorough. We had two other companies look at our pool in the past with no luck in finding the leak. Third time was a charm. In one visit they the diagnosed the problem and fixed it. So thankful to not have to constantly fill our pool anymore!!Wendy F.Wendy F. ★★★★★ Would definitely recommend their services to anyone wondering if they may have a leak. They were able to find our leak within 10 minutes and fix the problem and we have not had an issue since.Robert F.Robert F. ★★★★★ Randy and his son make a great team in addressing the many issues that arise with the ownership of a pool. Their no-nonsense approach and transparency of what they do, how they do it, and what they will/can accomplish is refreshing and welcomed. One of the many things that I have come to appreciate working with any home service company, is clarity and honesty. That's what you get with Atlantic Pool Leak Detection. I highly recommend them for their professional and detail-oriented approach.Christian P.Christian P. ★★★★★ Randy was nothing short of incredible. We had a pesky leak that took some time to locate and repair, but Randy never wavered and kept us updated throughout the process. He even reached out afterwards to make sure everything was still OK. Great guy, great company.Anamaria K.Anamaria K. ★★★★★ Randy and his son were attentive, communicative, and professional. They showed care and detail in their work. They were able to locate the leak and helped me get the pool operable until the leak could be fully repaired. They were able to do this after another leak detection company was unable to help us. It is clear they take pride in their work and care about their customers.Lorraine Q.Lorraine Q. ★★★★★ Randy and Ryan drove a long distance but arrived on time and got started immediately.We were impressed they found and repaired the leak in less than 45 minutes.Randy explained the problem, advised us, videotaped the repair and sent us the video.Our pool no longer leaks thanks to Randy and Ryan. Very knowledgeable professionals.Response from the ownerIt was our pleasure to meet and help you guys. Have an amazing summer! Caitlin S.Caitlin S. ★★★★★ Randy was AMAZING! He found our problem almost instantly! He made sure to test everything else though to make sure we truly found the leak! He's great! 10/10 recommend!! Great company, he really know's his stuff!!Response from the ownerGlad to help. Have a great summer! Enchantment B.Enchantment B. ★★★★★ We talked to Randy last fall and he came out to look at our community pool to discuss our leak. We hired him to do our leak detection before we winterized the pool. He came with his son and spent several hours and found the leak under the pool deck and determined which line it was in.He marked the deck for us so we could repair it in the spring.We hired a new pool management company that also does leak repair work. Due to mild weather they decided to do the repair early. When they opened the deck they found the leak where Randy had marked.Randy was extremely professional and does excellent work. If you have a leak he is the company to call. Hopefully we never have another leak but would use him again if needed.Response from the ownerThanks for the review. Enjoy not having to add water to the pool! Have a great summer! Michelle G.Michelle G. ★★★★★ Randy and his son were professional, knowledgeable and clearly passionate about providing thorough and accurate inspections. Randy took the time to explain every component of the pool/system, his recommendations and thoughts, and the reasoning behind each explanation. We would work with Randy again in a heartbeat!js_loader