Preparing Your Pool for Leak Detection

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    Preparing Your Pool for Leak DetectionPreparing Your Pool for a Leak Detection

    Before Atlantic Pool Leak Detection professionals arrive to investigate your potential pool leak, you should first vacuum the pool. Dirt can cover even the smallest of leaks, so having a clean pool is a good start to ensure that any and all leaks can be detected.  Make sure the water is clean and clear so that testing is effective.  If it is not, the water could contain molds, fungus, larvae, algae, and other contaminants that could make you sick, besides making it almost impossible to test.

     

     

    When you call us to enquire about pool leaks, please make sure to let us know:

    • If the pool also includes a spa
    • Where the pool equipment is located
    • How many pumps the pool has
    • The pool construction material (gunite, vinyl, or fiberglass)
    • How many skimmers there are
    • If there are any other water features
    • If it leaks more with the equipment turned on or off
    • How much water is lost over a 24-hour period
    • If there is an auto-fill on the pool or spa
    • Have you let the water leak until it stops at a certain level
    • How old is the pool and do you know who built it

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    James M.James M. ★★★★★ I recently hired Randy for a pool inspection, and I couldn’t be more impressed with his service. He was extremely thorough and knowledgeable, taking the time to carefully inspect every component of the pool and surrounding areas. He explained everything in great detail, ensuring that we understood the condition of the pool and any potential issues. His expertise gave us peace of mind, and we really appreciated how he took the time to answer all our questions. Highly recommend Randy to anyone looking for a professional, reliable, and detailed pool inspection!R.R. ★★★★★ Randy represents excellence. His highest level of professionalism includes: his knowledge base and ability to problem solve; his responsiveness; his skill in diagnosing the problem; his consistency and reliability as applied to every aspect of his work-including- following up with every aspect needed, communication, plus. He is clear, direct, kind, straightforward - all the while he maintains a respectful demeanor. He is transparent and showed me video and footage of the cause of leakages. All of these qualities Randy possesses -combine to have him deserving of the highest recommendation possible. I am very grateful because his professionalism and persona eased the stressful impact of my needing to manage this unexpected serious leak.Michael AMichael A ★★★★★ I recently hired Randy for a pool inspection, and I couldn't be more impressed. He was incredibly thorough, taking the time to examine every detail of the pool and provide valuble insights to me as a homeowner. Highly recommend!John S.John S. ★★★★★ Had Randy at the house to find a leak he asked alot of questions to pinpoint the problem and was very thorough in finding the leak. He showed up when he was suppose to on time. I Highly recommend his company.Shawn M.Shawn M. ★★★★★ Randy is extremely professional and committed to solving your pool leak problem. He is thorough and follows-up to ensure the problem is resolved. I would highly recommend his services.John P.John P. ★★★★★ I recently had the pleasure of working with Atlantic Pool Leak Detection to resolve a persistent leak in my built-in pool, which includes a spa. From start to finish, the experience was exceptional, thanks to Randy’s professionalism and expertise.Upon contacting Atlantic Pool Leak Detection, Randy promptly set up an appointment, taking the time to call me beforehand. During this call, he walked me through various scenarios and simple tests I could perform to help expedite the process and isolate potential areas of concern. This proactive approach not only saved time but potentially unnecessary costs as well. It also demonstrated Randy’s commitment to providing a thorough and efficient service.Randy arrived at my house as scheduled for each of his two visits, reconfirming each visit beforehand. He was transparent about his service fees, providing a ballpark estimate prior to each visit and billing me exactly what he quoted. This honesty and reliability were greatly appreciated.During his visits, Randy meticulously diagnosed multiple leaks in my pool. His expertise and attention to detail were evident as he systematically identified and addressed each issue. Following his two visits, the leaks were completely resolved, and my pool has been functioning perfectly ever since.I highly recommend Atlantic Pool Leak Detection for any pool leak detection and resolution you might require.Response from the ownerGlad to help! While most people do not have multiple issues requiring more than one visit - everything went smooth - the underground pipe repairs included. Enjoy the rest of your summer! Charles M.Charles M. ★★★★★ Our pool started losing water at approximately 3/4 inch per day. Atlantic Pool Leak Detection was recommended by the company that I use for opening and closing our pool, as well as other reviews on the internet. I contacted Randy and was able to setup a date fairly quickly.One of the things that I liked about our interaction was that Randy had me do some tests prior to his coming out to try and narrow the issue. He asked all the right questions and put me at ease that he would be able to find the problem.They showed up on time on the day we had scheduled and immediately began testing the lines and the system.Eventually, Randy had to dive to the pool drain, where he discovered the leak and applied an epoxy patch.Randy went above and beyond with his thorough work detecting and fixing my leak. He provided good feedback on his analysis of the pool system. It’s been a week and so far no issues.He also offered suggestions for more permanent solutions for dealing with the drain issue. I highly recommend using Atlantic Pool Leak Detection and was happy that I chose them for the job.Scott M.Scott M. ★★★★★ Randy was able to locate my leak within the first 45 mins. It was the line to the Polaris robot and instead of having someone repair the line ( which would require pulling up the stone by the pool and costing huge amt $$$$) he suggested capping the return Polaris line to the pool and instead purchase a new cordless robot that has a quick charge and you can use an app on my cell to run it! Thanks Randy… highly recommend Atlantic Pool Leak!Siva R.Siva R. ★★★★★ Randy did very good job in fixing our swimming pool leaks. He thoroughly looked the entire pool area even though he found the leak areas in the first hour. He opened our pool lights fixture areas and looked inside those areas for any possible leaks in those hidden area. This showed his thoroughness in finding all possible leaks in the first visit itself.I strongly recommend Atlantic pool service for any pool leak issues. Detection and fix is guaranteed in the first visit it selfSharief Abdel M.Sharief Abdel M. ★★★★★ Tracey D.Tracey D. ★★★★★ Randy was a pleasure to deal with and solved my issue quickly and professionally. I highly recommend them for any issues involving leaks. They are the best!!!!! Thank you again!!!Todd C.Todd C. ★★★★★ Randy is very professional and completed the repair quickly. I highly recommend them.maggie R.maggie R. ★★★★★ Fixed our leak in our underground pool and haven’t had issues since thank you!!Helen M.Helen M. ★★★★★ Elayne M.Elayne M. ★★★★★ This is the second year I had to get Atlantic Pool Leak Detection. Each time Randy found the problem and fixed it. He is reliable and great at what he does!Susan G.Susan G. ★★★★★ Fantastic work and service. My initial call was returned promptly, the ONLY company that returned my call, and service was scheduled for a few days later. 4 tears were found and patched in our above ground pool liner. Video and pics were taken and shared with me. Pool stairs were removed, unscrewed and replaced. Total time was under 1 hour. I couldn’t be more satisfied. We highly recommend them!!!Todd C.Todd C. ★★★★★ Randy is amazing! Took the time to check out the entire pool and found an obscure pool step leak. Highly recommend their services.Leonid K.Leonid K. ★★★★★ Job was done efficiently. Leaks where identified and fixed. Highly recommend Atlantic Pool LeakRob C.Rob C. ★★★★★ I was very skeptical about the odds of being able to identify the source of a slow plumbing leak buried beneath several feet of compacted gravel and concrete. But Randy and his son did exactly that. They arrived exactly on time, got right to work, found the leak quickly, charged the minimum quoted fee, and left with a red x to mark the spot. On top of that, referred me to someone who was able to perform the repair at a reasonable price. And by the way, the red x was dead on! I highly recommend Randy for anyone needing to find the source of a pool leak!Response from the ownerHappy to help. Now you can finally enjoy your pool without putting the hose in. Have a great rest of the summer! Amy B.Amy B. ★★★★★ Thank you Randy & Atlantic Pool Leak Detection! Amazing work and effort to diagnose our pool leak! In a big pool, it is no easy task and Randy found the exact cause - a 1 inch tear in the deep end liner which caused significant water loss. Diagnosed, patched & repaired quickly & efficiently. Excellent customer service & communication! Atlantic Pool is A+!!!js_loader